Privacy Policy
Bergeron Renaud, Huissiers de justice inc. places great importance on the protection of personal information. This policy aims to inform you of the manner in which we collect, use, communicate, retain and protect your personal information, in compliance with Law 25 and the applicable laws in Québec.
1. Privacy Officer
The privacy officer is:
Julie Renaud, huissière de justice
Bergeron Renaud, Huissiers de justice inc.
168 ch. Freeman, Gatineau (QC) J8Z 2B5
Email : info@bergeronrenaud.com
T : 819 595-9262
2. Personal information collected
In the course of our professional activities, we may collect the following information:
- First and last name
- Mailing address
- Email address
- Phone number
- Information related to a judicial or administrative file
- Information transmitted through our forms or documents
- Any information necessary for the execution of our mandates
This information is collected directly from you, your counsel, the court or any other party involved in a file.
3. Use of personal information
Personal information is used solely for:
- The execution of mandates entrusted to our office
- Communication with the parties concerned
- Administrative processing of files
- Compliance with our legal and professional obligations
- Management of our website and digital tools
4. Disclosure of personal information.
Your information may be disclosed when required:
- To the courts
- To counsel and parties involved
- To government authorities
- To our technology providers when necessary for the operation of our services
Such disclosures are made solely within the strict framework of our mandates and legal obligations.
5. Technology tools used.
In order to ensure the delivery of our services and the proper functioning of our website, we use various secure technology tools, notably:
- WordPress, Elementor, The7, WPML and RankMath for website management and administration
- Secure forms for the transmission of information
- A secure Microsoft 365 cloud email service (Outlook)
- Juriweb for file management and the client portal
The website is hosted on secure servers provided by RapideNet Canada, a recognized web hosting provider.
These providers may host certain data on secure servers located outside Québec. Adequate protective measures are in place to ensure the confidentiality and security of personal information.
6. Cookies
Our website may use cookies in order to:
- Improve the user experience
- Analyze website performance
- Ensure the proper functioning of pages
No sensitive information is collected through these cookies.
7. Retention of personal information
Personal information is retained for the duration necessary for the execution of mandates and in accordance with the legal requirements applicable to bailiffs.
8. Security measures
We implement physical, administrative and technological security measures to protect your information against:
- Unauthorized access
- Loss
- Theft
- Disclosure
9. Your rights
In accordance with the law, you have the right to:
- Access your personal information
- Request the correction of inaccurate information
- Withdraw your consent where applicable
- File a complaint with the Commission d’accès à l’information du Québec
10. Contact us
For any questions regarding this policy or your personal information :
Bergeron Renaud, Huissiers de justice inc.
168 ch. Freeman, Gatineau (QC) J8Z 2B5
Email : info@bergeronrenaud.com
T : 819 595-9262
Opening hours :
Monday to Friday, 8 h 30 à 12 h et 13 h à 16 h 30
Fax : 819 595-5149
Website : bergeronrenaud.com
